Viewer points
Set up and manage points
Give each viewer a channel balance. Manage channel points. Staff can adjust balances or award prizes.
Configure points
- Turn on Points.
- Open Points Settings.
- Select the point label.
- Select the gambling chance.
- Select the wait between gambles.
- Review command words and bot replies.
- Save the settings.
- Viewers can check points.
- Viewers can transfer points.
- Viewers can gamble points.
Watch-time points
- This is a connected-to-chat proxy, not measured video watch time. It starts off with no amount; choose a positive whole amount in Points Settings and save with watch-time points on.
- Wait a full five minutes after enabling or restarting the bot. Later five-minute intervals award only while the stream is live and the bot is connected.
- Each interval uses complete current chat membership, including lurkers and the broadcaster, excluding only the active bot. Just-joined people get the full amount; absent people get none.
- Offline, disconnected, or unavailable intervals are skipped without partial or catch-up awards. Check the settings status; later fresh intervals recover automatically.
- Balances and the normal ledger update without a public award feed, chat announcements, or a new point-gain trigger.
- Applying older Points settings without watch-time settings turns this off and clears the configured amount.
Manage balances
- Search for a viewer from the Points Dashboard.
- Check both names and the amount.
- Then choose the point adjustment.
- Adjustment: move points.
- Adjustment: add points.
- Adjustment: take points away.
- Use Recent changes to check adjustments and prizes.
- Use Delete balance only when the whole record must go.